Privacy policy

Preamble

Atelier Bobbie SAS (hereinafter referred to as 'we', 'our', or 'us') places great importance on the protection of your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website  www.wholesale.recitem.fr((hereinafter referred to as the 'Site'). We comply with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

Personal data (hereinafter referred to as 'Personal Data') means any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

If you have any questions about this policy or the management of your data, please contact us at the following email address:  antoine@recitem.fr.

Atelier Bobbie SAS is the Data Controller of the personal data that you provide to us.


1. Information Collected

When you browse our Site, fill out your questionnaire to become a reseller, place an order on the site, or interact with us in the course of your business activity, we collect the following types of information to ensure the proper functioning of our services and to meet your business needs:

  • IPersonal or professional information: company name, SIRET number, VAT number, professional contact name, title, professional email address, professional telephone number, billing address, delivery address, number of years in business, store name (if applicable), store address (if applicable), area and typology of the company's stores (if applicable), brands you collaborate with, link to your online store (if applicable)
  • Connection data: IP and/or MAC address of your device, browser type, access times, pages visited, time zone.
  • Order-related data: order details, information about the products or services ordered.
  • Communication data: content of professional exchanges with our sales or customer support team, dates and times of communications, professional email address used in our exchanges.


2. Purpose of Collection and Retention Duration

We collect and process your data in accordance with the legal bases indicated below and for the following purposes and durations:

Purpose

Legal basis

Retention Period

Managing customer accounts, processing orders

Execution of a contract

Until the account is closed

Processing and delivery of orders

Execution of a contract

10 years (legal obligations)

Communication, marketing (with consent), prospecting, customer loyalty

Execution of a contract, Consent, Legitimate interest

JUntil the account is closed or consent is withdrawn for marketing/prospecting /customer loyalty

Managing customer accounts, customer support

Execution of a contract

Until the account is closed

Order history, handling returns

Legal obligation

10 years (legal obligations)

Customer support, service improvement

Legitimate interest

3 years after the file is closed

Improving user experience, personalized marketing

Consent

See cookie policy.

Management of business relationships

Execution of a contract, legitimate interest

5 years after the end of the business relationship

Defense and protection of our rights (customer claims, disputes)

Legitimate interest, Legal obligation

Duration of the legal proceedings or until the legal obligations are fulfilled

Administrative and financial management of customer accounts

Execution of a contract, Legal obligation

10 years (legal obligations)

3. Data Sharing

We are committed to protecting the confidentiality of your professional information. However, we may share it with our affiliated companies, suppliers, and other subcontractors as necessary to achieve the intended purposes. Data processing companies act only according to our instructions and can only process data within the limits of the purposes for which it was collected.

We may also disclose your information if necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety, as well as those of third parties. Finally, we may share your personal information or user account-related information with any judicial, regulatory, or governmental authority that requests it as part of an investigation into alleged illegal activities.


4. Cookies

Our site uses cookies to enhance user experience and optimize our services.

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions.

With your consent, expressed via the cookie banner appearing on your first connection, the Site www.wholesale.recitem.fr is likely to use cookies and/or other equivalent technologies to facilitate your navigation and use of the online sales service, as well as to measure audiences for its pages and content, and to personalize the advertising content displayed on the website. www.wholesale.recitem.fr.

For more information, you can consult our Cookie Policy.


5. Link to Third-Party Websites

The Site may contain links to websites, applications, and services operated by third-party companies other than Atelier Bobbie SAS. Atelier Bobbie SAS disclaims any responsibility for the processing of personal data by these third-party sites. Users are advised to review the personal data protection policies of these third parties.


6. Sharing and Processing of Personal Information

We may share your personal information with our affiliates, suppliers, and other subcontractors as necessary to achieve the intended purposes. Your personal information may be processed in countries outside the country where it was collected, including the United States, the European Union (EU), and the European Economic Area (EEA).

Companies that process your data do so only according to our instructions and are authorized to process the data only to the extent necessary for the purposes for which they were collected. In the event of a transfer of your personal information outside the EU/EEA, such transfers are carried out in accordance with European Union data protection rules, under security conditions designed to protect your personal information.

We ensure that all third parties with whom we share your data adhere to the same strict standards of confidentiality and security that we apply.


7. Your Rights

In accordance with the current data protection regulations, you have the following rights regarding your personal data:

  • Right of Access (Article 15 of the GDPR): You have the right to know whether personal data concerning you is being processed, where, and for what purposes. You can request a copy of this personal data.
  • Right to Rectification (Article 16 of the GDPR): You can request the correction of inaccurate or incomplete personal data concerning you.
  • Right to Erasure (Right to be Forgotten) (Article 17 of the GDPR): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw your consent, or when you object to the processing.
  • Right to Restriction of Processing (Article 18 of the GDPR): You can request the restriction of processing of your personal data under certain circumstances, for example, if the accuracy of the data is contested or if the processing is unlawful.
  • Right to Data Portability (Article 20 of the GDPR): You have the right to receive the personal data you have provided in a structured, commonly used, and machine-readable format, and to transmit those data to another data controller.
  • Right to Object (Article 21 of the GDPR): You can object to the processing of your personal data for reasons related to your particular situation. You also have the right to object to the processing of your data for direct marketing purposes.
  • Right Not to Be Subject to Automated Decision-Making (Article 22 of the GDPR): You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  • Right to Withdraw Consent (Article 7 of the GDPR): You have the right to withdraw your consent at any time when the processing of your personal data is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to Be Informed (Articles 12, 13, and 14 of the GDPR): You have the right to receive clear and understandable information about how your personal data is collected, used, and protected.
  • Right to Set Guidelines for the Retention, Deletion, and Disclosure of Your Personal Data After Your Death (Article 40-1 of the French Data Protection Act): You have the right to set general or specific guidelines regarding the retention, deletion, and disclosure of your personal data after your death.
  • Right to Unsubscribe: You have the right to unsubscribe from our newsletters and other marketing communications at any time.


To exercise these rights or for any questions about our use of your personal data, please contact us at the following email address: antoine@recitem.fr.

You also have the right to lodge a complaint with the competent supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged violation occurred. For France, you can contact the Commission Nationale de l'Informatique et des Libertés (CNIL) at the following address:

Commission Nationale de l'Informatique et des Libertés

3 Place de Fontenoy

TSA 80715

75334 PARIS CEDEX 07


8. Data Security

We have implemented measures to secure your personal information to protect it against accidental loss, unauthorized access, use, alteration, or unauthorized disclosure.

All data is hosted in France or within the European Union.


9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data management practices. We will notify you of any significant changes by posting a notice on our Site or by sending an email to the following address:  antoine@recitem.fr.


The last update of this Privacy Policy was made on 01/07/2024.